Terms and Conditions

Last Updated: August 28, 2023

1. Introduction

Welcome to Simbaland ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website located at https://simbaland.co.ug/ (the "Site") and any related services provided by Simbaland.

By accessing the Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site.

2. Account Registration

To access certain features of the Site, you may be required to register for an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and accept all risks of unauthorized access
• Promptly update any information that becomes inaccurate
• Be responsible for all activities that occur under your account

3. Products and Pricing

All products listed on our Site are subject to availability. We reserve the right to:

• Limit the quantities of products we offer
• Discontinue any product at any time
• Correct any pricing errors on the Site

Prices are displayed in Ugandan Shillings (UGX) and are subject to change without notice.

4. Orders and Payments

By placing an order through our Site, you represent that you are legally capable of entering into binding contracts.

We accept various payment methods including mobile money and credit/debit cards. You confirm that the payment method you use is yours or that you have authorization to use it.

5. Shipping and Delivery

We aim to process and ship orders within 2-3 business days. Delivery times may vary depending on your location in Uganda.

Risk of loss for products passes to you upon delivery. You are responsible for inspecting products upon delivery and reporting any damage within 48 hours.

6. Returns and Refunds

We accept returns within 7 days of delivery for unused products in their original packaging. To initiate a return:

1. Contact our customer service team to obtain a Return Authorization
2. Package the product securely with all original packaging and accessories
3. Include the original invoice or proof of purchase

Refunds will be processed within 14 business days after we receive and inspect the returned product.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Simbaland or its content suppliers and is protected by Ugandan and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works of any material without our express written permission.

8. User Conduct

You agree not to:

• Use the Site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the Site
• Post false, inaccurate, or misleading information
• Transmit any viruses or malicious code

9. Limitation of Liability

To the maximum extent permitted by law, Simbaland shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through the Site.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Uganda. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of Uganda.

11. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of the Site after such changes constitutes acceptance of the new Terms.